Submission Due Date: 05/15/2025

Client  - State of Ohio

In-person Interviews

Extensive travel is required throughout the state of Ohio.

On-site required for 1st 3 days in Columbus or London, OH location.** Most work is in office or travelling, occasional tele-work

A valid driver’s license is required as travel to ODRC locations will be mandatory

Job Description:

ODRC expects the candidate to be extremely well rounded in managing 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.

This will involve traveling to our London, OH site to take inventory of the phones, etc./technology as it is sent/received. Will involve some data entry aspects to track assets. The candidate is responsible for managing the transfer of iPhones from AirWatch to Intune, as such a strong understanding of mobile device management will be required. The candidate should also have knowledge of Tango management for managing mobile phone devices, processing orders, some sales experience, and good customer service. Experience with leading training will be necessary. 

Skills:

Preferred Education: 2-year college degree

Years of Relevant Experience: 4 plus years

Key Skills: Intune and Tango 

Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation; Recommends software reusability guidelines; Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.  

Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional)

Skills needed for this project: Experience within infrastructure (telecom / Intune/ MDM) 

- Resolving tickets / critical thinking skills 

- Local to Ohio and comfortable with travel within the State 

- Strong experience with Microsoft Office (Excel) 

- Experience with asset inventory 

- Ability to work remotely within a team environment and able to function with little/no supervision 

- Strong work ethics 

- Willingness to be trained up to speed within telecom functions, etc. of the organization

- Intune and Tango management